Privacy Policy

At Epcot Digitizing, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services, website, or communication platforms.

1. Information We Collect

We may collect the following types of personal and business information:

Name, email address, and phone number

Billing and payment information

Artwork or design files submitted by the client

Communication history (email, WhatsApp, etc.)

Company name and address (if applicable)

2. How We Use Your Information

We use the information collected for the following purposes:

To process your orders and deliver requested services

To communicate about revisions, approvals, and order updates

To send invoices and payment reminders

To improve our services and customer experience

To comply with legal or financial requirements

3. Data Protection & Confidentiality

All client data, designs, and communication are kept strictly confidential.

We do not sell, rent, or share your personal or design information with third parties.

Files and communications are stored securely and only accessible to authorized team members.

4. Payment Security

All online payments are processed through secure and trusted third-party platforms (e.g., PayPal, Wise, Zelle). We do not store your credit card or bank account details on our servers.

5. Cookies & Website Usage (if applicable)

Our website may use cookies to enhance user experience, analyze site traffic, or remember preferences. You may choose to disable cookies through your browser settings.

6. Third-Party Services

We may use third-party tools (like Google Analytics or email marketing services) to understand website traffic or improve communication. These tools may collect limited technical data (e.g., IP address, browser type) for performance analysis.

7. Your Rights

You have the right to:

Request access to your personal data

Ask for corrections or updates to your information

Request deletion of your data (subject to legal/transactional obligations)

To exercise any of these rights, please contact us directly.